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Voicemail and Teams phone security basics

Toll fraud and voicemail hacks still happen. A short hardening list for modern phone systems.

By Michael NarehoodMicrosoft 365

Phone systems are computers with DIDs attached. Defaults are often too trusting.

Basics

  • Strong PINs; disable remote voicemail access if unused
  • Restrict international dialing by default
  • Review auto-attendants and call queues after staff changes
  • Treat Teams Phone admin roles as privileged

Toll fraud signal

Sudden spikes in international or premium-rate calls deserve an immediate carrier and IT call.

Need a telephony access review? Open a ticket.