Qutzl Insights

Author

Michael Narehood

Founder, Qutzl LLCB.S. Information Sciences and Technology, Penn State

Michael is a hands-on technology operator with more than a decade in the field — the kind of person who would rather fix the root cause than dress up a workaround. He founded Qutzl to help small and medium businesses with remote support, hosting, and practical consulting, and he writes Qutzl Insights the same way he works: clear steps, honest tradeoffs, and advice you can use on a Tuesday afternoon.

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Background

Michael earned a Bachelor of Science in Information Sciences and Technology from The Pennsylvania State University. As a freshman work-study help desk technician, he spent 20–40 hours a week supporting Penn State systems — account resets, deployments, and the unglamorous tickets that teach you how people actually use technology.

From sophomore through senior year he interned with the lead technology instructor at Penn State DuBois. That role opened the door to real lab and production tooling: project work, help desk support for students and staff, classroom and lab maintenance, and deep exposure to Linux, macOS, Windows, VMware, Citrix, SANs, networking, and backup platforms. The hours stacked up quickly — thousands before graduation — and the habit of learning by building never really stopped.

Today that mix shows up in client work and in these articles: running and tuning XCP-ng environments, using agentic coding tools to move faster without cutting corners, staying current on security practices, and keeping up with what actually matters in the latest tech — then documenting the parts that usually get left out of vendor blogs.

Toolkit

A partial list of platforms Michael works with regularly — useful context for readers, not a resume dump.

Platforms & systems

  • Linux, macOS, iOS, Windows XP–11, Windows Server 2008–2025
  • Microsoft 365 and Google Workspace
  • Apple Business Manager and Jamf
  • TrueNAS, Home Assistant, WordPress

Web & hosting

  • Apache, Nginx, LiteSpeed
  • MySQL / phpMyAdmin
  • cPanel, WHM, CWP
  • NGINX Proxy Manager

Virtualization & networking

  • XCP-ng and Xen Orchestra
  • VMware vSphere / ESXi experience from earlier lab work
  • pfSense, UniFi, OpenVPN, and related edge gear
  • UniFi Protect and similar camera platforms

How he works

  • Responds quickly — including evenings and weekends when something is on fire.
  • Prefers plain language over buzzwords; clients should always know the next step.
  • Flexible on hours and available for emergency support when it matters.
  • Aims to over-deliver: leave the environment better documented than he found it.

Articles by Michael Narehood

3 min readTutorial

How to update Arch Linux

By Michael NarehoodLinux

How to run a safe Arch system update with pacman -Syu: read the news, update cleanly, handle pacnew files, and reboot when the kernel changes.

3 min readTutorial

How to update Ubuntu

By Michael NarehoodLinux

A straightforward checklist for keeping Ubuntu Server or Desktop patched: apt update, upgrade, reboots, and what to verify before you walk away.

2 min read

Apple Releases iOS 26

By Michael NarehoodApple

iOS 26 arrived on September 15, 2025 with Liquid Glass design, Phone and Messages upgrades, Apple Intelligence improvements, and a new Games app.

1 min read

Apple Releases iOS 18.0.1

By Michael NarehoodApple

iOS 18.0.1 fixes iPhone 16 touchscreen and camera issues, Messages crashes, performance problems, and important security bugs in Messages and Passwords.